What Personal information do we collect?
We only collect Personal information that you provide when completing a form within Our Services.
When you use Our Services we collect such data including but not limited to your name and email address, and the name of any child using Our Services and where provided by you, profile pictures. We also collect data in relation to your use of Our Services including the results of any tests or other activities a user undertakes on our site.
If you create an account with us we will also store your username and password.
If you use our paid services and purchase these directly through our Website we will hold your payment information.
In addition to the Personal Information described above, we may collect certain information about your use of our Services. We capture the IP address of the device you use to connect to our Services, the type of operating system and browser you use, if you use a mobile device the type of device you use, and information about the site you came from. We also capture data on your use of our Services including the parts of our website you access, the time you spend on each part of our website and any searches you make.
We reserve the right to match your IP address (or any other information) with other information about you in any way permitted by applicable law. If you create an account with us, information may be collected under your account email address. Where you delete an account this does not necessarily mean all information provided in relation to that account will be removed from any storage devices we use. We reserve the right to keep any materials in a deleted account as necessary to preserve and protect our rights as allowed by law or to comply with our obligations under local law.
When you engage with our community and post any information you share such information or media with a public audience. This means it may be available to anyone on or off our Services and may be seen or accessed through online search engines and APIs.
It is entirely possible that other users may download or share your content with others on and outside of our Services.
How do we hold your information?
Your Personal Information may be held by us in paper records, on computer systems including email, servers, hard drives and applications, on third party cloud based services or other data storage systems.
What do we use your Personal Information for?
We use your personal information solely to provide our services and features to you including without limitation:
(a) to create your User Account
We use data collected from you to generate your User Account and Profile.
(b) to create exercises and reports based on your activity
We use the data collected when You complete exercises when using Our Services to:
(i) create reports outlining your progress;
(ii) to make suggestions as to what further exercises and practice you might require;
(iii) to provide you with access to knowledge based upon your education details
(c) to evaluate and improve our business and services;
We may monitor and analyze your information to develop new products and services, to improve existing products and services, to perform data analytics, to institute quality control, and to refine Our Services.
(d) to prevent potentially illegal activities and activities that are detrimental to you or others;
We may be required to disclose your information if disclosure (i) is reasonably necessary to comply with legal process and law enforcement instructions and orders; (ii) is helpful to prevent, investigate, or identify possible wrongdoing in connection with the use of our Website; or (iii) may protect our rights, reputation, property, safety, or that of the public.
We monitor the information you provide in order to detect issues such as spam or offensive or unacceptable conduct.
(e) to contact you.
We may require to contact you in the course of the provision of our Services. We will use your Personal Information to do so.
We may also send you periodic emails (the email address you provide can be used to send you information about our services and other services you may be interested in, respond to inquiries, and/or other requests or questions.) We use a third party provider, to market our services to You. By signing up to use SpellQuiz you consent to receive such emails. You have the option at any time and within any marketing email to request that you do not receive any further emails. If you have any concerns or wish to stop receiving marketing emails please contact us.
(f) to take authorized payments from you for fees owed to us.
(g) to perform any administrative tasks including but not limited to accounting, record keeping, archiving, systems development and testing and staff training;
(h) any other purpose relating to or in connection with the business or dealings of SpellQuiz
How do we use non Personal Information?
How do we protect your information?
Although no method of storage is 100% secure we attempt to use various reasonable security measures (such as SSL) to maintain the safety of your personal information and to protect against loss or misuse. We can not however guarantee that your data will be secure.
Please also be aware that we may use third-party service providers that provide hosting, data storage and other services. These service providers have informed us that they apply security measures they consider adequate for the protection of information within their systems. We will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Information, by third parties.
Information on Children
We do not permit children under the age of 13 to create an account and do not knowingly collect personally identifiable information from children under the age of 13 without the consent of a parent. In some cases parents may post a picture of their child to their User Account. This information is protected in the same manner as any other information on Our Website.
We do not ask children under age 13 for any information other than the answers to educational questions required for participation in an activity provided by Our Services.
Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow it) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Session Cookies are temporary cookies that remain in the cookie file of your browser until you leave the Website and are only used during your current session on the website. These cookies are generally used to monitor site traffic and are not linked to any Personal Information.
Persistent Cookies remain on your hard drive for a longer period. We may use Persistent Cookies so that we remember your computer when it is used to return to the Website to help customize your website experience and we may associate your personal information with this cookie.
You can control your preferences in relation to cookies, including preventing them being stored on your computer through your internet browser. Please consult your browser’s provider in order to obtain instructions on this.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your Personal Information.
Access to your data may be provided to trusted third party contractors who assist us in operating our website and conducting our business. We take all reasonable steps to ensure that any third party contractors are bound contractually to keep your information confidential.
WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USAGE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTY, INCLUDING BUT NOT LIMITED TO OUR CONTRACTORS, ANY THIRD-PARTY SOCIAL MEDIA PLATFORM, ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH THE SITE IS AVAILABLE, ANY THIRD PARTY OPERATING ANY WEBSITE TO WHICH THE SITE CONTAINS A LINK.
Access to your Personal Information
If at any time you wish to know what Personal Information we hold about you please do not hesitate to contact us. We will generally be happy to provide you with the information we hold about you except where it would have an unreasonable impact on the privacy of another individual, the request is frivolous or vexatious, the information relates to legal proceedings, or we are prevented by law from disclosing the information, or providing access would prejudice certain investigations.
Corrections to your Personal Information
We will take reasonable steps to ensure that your Personal Information is accurate, complete and up to date. We are happy to accept requests to update Personal Information if you demonstrate that the Personal Information we hold about you is incorrect. If at any time you find that the Personal Information we hold about you is inaccurate, incomplete, out-of date, irrelevant or misleading please contact us at the details in the Contacting Us section at the end of this policy.
Complaints and Contacting Us
Phone: 1 587 288 9216
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